Community Support Workers Course

Community Support Workers Course 

2021 (current) online training dates

  • Click here for calendar
  • Click here for the registration form
  • Dates for face to face delivery will be announced later


To be eligible to undertake the CSW course you will need to volunteer at a CISVIC agency.  The agency will register you for the CSW course after talking to you about different tasks and roles in the agency.

The Community Support Workers course is delivered either online or face to face at various locations around Victoria, and is open to people of all ages and backgrounds. There is no pre-requisite qualification for undertaking the course but an initial interview and acceptance as a volunteer in a CISVic member agency is required.  The agency will register you for the course.  Click here for a list of CISVIc's agencies

Basic English literacy skills are needed to complete the course. However, the training does not require high level academic ability. The training is undertaken in small groups to enable trainers to personally support all participants. 

This course is an accredited unit of a competency. Unit code: CHCCCS004   Unit name: Assessing co-existing needs

  • The course runs over 7 weeks, this includes 5 weeks of either online training or face to face training and 2 weeks of in agencies work experience. During work experience learners complete observation and supervised interviews with their Mentors.

For further information please click here
For the online training FAQ  please click here

CISVIc delivers accredited training under the auspice of Eva Burrows College, RTO #328

Browse link below to access

For further information or to register your interest please contact Anne-Marie at or call 9672-200 / 0492 043 503 

For training resources in reference to the Community Support Workers Course  please click on the training resources tab in the members area of the website.

N.B You will need agency access to navigate to this section.