Community Support Workers Course

Community Support Workers Course 

Download the 2022 CSW Course Calendar here.

What is the course:
The Community Support Worker (CSW) course is a nationally recognised unit of competency called CHCCCS004: Assess co-existing needs. CISVic has customised the unit to ensure community support workers from across member agencies have the skills and knowledge to carry out the role.

CISVic delivers the course in conjunction with Eva Burrows College (a part of The Salvation Army), our Registered Training Organisation (RTO 0328). This is an online course that runs over seven weeks and includes:

  • Seven modules – content is delivered through a learner guide and related online content, including readings, videos, activities, discussion groups, resources and assessments.
  • 14 hours of in agency learning – based in the agency, you will observe and conduct interviews with supervision from an experienced Mentor.
  • Seven x two-hour online classrooms, delivered through zoom (check the calendar for days and times these will be for each course). Before starting the course, learners must ensure they are available for these sessions.

The online course is self-paced, which means the learner can access the content at a time that suits them through a web-based learning platform.

Eligibility:
To be eligible to undertake the CSW course, learners need to be enlisted as a volunteer at a CISVic agency. Once you and the agency have decided that you will be a CSW, the agency contacts CISVic and completes a registration form. Click here for a list of CISVIc's agencies.

Some learners may qualify for Recognition of Higher Educational Qualifications. For more information and to see if you are eligible, read through our Factsheet.

Requirements:
Learners will need basic English and some computer literacy skills to complete the course. (Basic computer skills include performing word processing tasks, downloading and uploading documents from a web-based training platform, and using emails or online messaging).

In general, any desktop or laptop computer purchased in the past two years should be capable of meeting most of your learning needs.  Mobile devices such as tablets and smartphones may also enable access; however, there are likely to be aspects of the course where the computing capability of mobile devices alone is insufficient. Learners will also need access to word processing software.

2022 online training dates

March course – (Registrations close 21st February). Learners will have access to the portal on 7th March to start the online content and work through this at their own pace. Online classrooms for this course will be on Wednesdays from 10 am -12 pm (on 9, 16, 23, 30 March and 6, 13, 20 April)

April course – (Registrations close 21st March). Learners will have access to the portal on 4th April to start the online content and work through this at their own pace. Online classrooms for this course will be on Thursdays from 10 am -12 pm (on 7, 14, 21, 28 April and 5, 12, 19 May)

May course – (Registrations close 18th April). CANCELLED - Due to an insufficient number of participants

June course – (Registrations close 23rd May. Learners will have access to the portal on 6th June to start the online content and work through this at their own pace. Online classrooms for this course will be on Wednesdays from 10 am -12 pm (on 8, 15, 22, 29 Jun and 6, 13, 20 July)

July course – (Registrations close 20th June. Learners will have access to the portal on 4th July to start the online content and work through this at their own pace. Online classrooms for this course will be on Thursdays from 10 am -12 pm (on 7, 14, 21, 28 July and 4, 11, 18 August)

August course – (Registrations close 18th July.  Learners will have access to the portal on 1st August to start the online content and work through this at their own pace. Online classrooms for this course will be on Wednesdays from 10 am -12 pm (on 3, 10, 17, 24, 31 August and 7, 14 September)

September course – (Registrations close 22nd August.  Learners will have access to the portal on 5th September to start the online content and work through this at their own pace. Online classrooms for this course will be on Tuesdays from 10 am -12 pm (on 13, 20, 27 September and 4, 11, 18, 25 October)

October course – (Registrations close 19th September.  Learners will have access to the portal on 3rd October September to start the online content and work through this at their own pace. Online classrooms for this course will be on Wednesdays from 10 am -12 pm (on 7, 14, 21, 28 October and 4, 11, 18 November)

 

Registrations

Click here to access the CISVic CSW Registration Form. 

For more information about the training, please click here or contact Anne-Marie at admin@cisvic.org.au or call 9672-200 / 0492 043 503.

Agencies are encouraged to access the training resources tab in the website's members area for more resources associated with the course. Including the RPL registration form, Instructions on how learners access a Unique Student Identifier Number and other information/resources.

N.B. You will need agency access to navigate to this section.