Community Support Workers Course

Community Support Workers Course 

To be eligible to undertake the CSW course you will need to volunteer at a CISVIC agency.  The agency will register you for the CSW course after talking to you about different tasks and roles in the agency.

The Community Support Workers course is run in various locations around Victoria and is open to people of all ages and backgrounds. There is no pre-requisite qualification for undertaking the course but an initial interview and acceptance as a volunteer in a CISVic member agency is required.  The agency will register you for the course.  Click here for a list of CISVIc's agencies

Basic English literacy skills are needed to complete the course. However, the training does not require high level academic ability. The training is undertaken in small groups to enable trainers to personally support all participants. 

This course is an accredited unit of a competency. Unit code: CHCCCS004   Unit name: Assessing co-existing needs

Training generally takes place over 8 weeks: 50 hours in total, with 36 hours at the training location and 14 hours in the workplace. Trainees attend the training location one day a week for 6 days, spread over the 8 week period. For further information please click here
CISVIc delivers accredited training under the auspice of Eva Burrows College, RTO #328

2020 Training Dates 

Venue:   Melbourne CBD
Dates :   Wednesday 5, 12, 19 February and 11, 18, 25 March 
Time   :   9.30 am - 4pm 
Trainer:  Helen Byrne

Venue:  Melbourne CBD 
Dates :  Friday 7, 14, 21 February and 13, 20, 27 March 
Time   :  9.30 am - 4pm
Trainer: Helen Byrne

Venue:  Melbourne CBD 
Dates :  Wednesday 15, 22, 29 April and 20, 27 May and 3 June 
Time   :  9.30 am - 4pm
Trainer: Jill Wilson 

Venue:  Wantirna South 
Dates :  Friday 17, 24 April and 1, 22, 29 May and 5 June
Time   :  9.30 am - 4pm
Trainer: Helen Byrne 

Venue :  Springvale
Dates  :  Friday 17, 24, 31 July and 21, 28 August and 4 September
Time    :  9.30 am - 4pm
Trainer:  Jill Wilson 

Venue  : Dandenong
Dates   : Wednesday 7, 14, 21 October and 11, 18, 25 November
Time     : 9.30am - 4pm
Trainer:  Jill Wilson 

Browse link below to access

For further information or to register your interest please contact Anne-Marie at or call 9672 2000

For training resources in reference to the Community Support Workers Course  please click on the training resources tab in the members area of the website.

N.B You will need agency access to navigate to this section.