For information, updates and advice about the outbreak of the coronavirus disease (COVID-19) from State Department of Health & Human Services, click here. 

General resources:

Advice 

• FACTSHEET COVID-19 Factsheet for FoodShare services
• FACTSHEET Practical information for client work - 23/3/2020
• FACTSHEET Telstra Bill Assistance - 25/3/2020

Briefings

CISVic/Members Teleconference notes: COVID-19 Briefing, 13/03/20

CISVic/Members Teleconference notes: Delivering service under lock-down, 24/03/20

• TEMPLATE Disaster Management Plan 
• TEMPLATE Pandemic Lock-down Plan

Policies

• TEMPLATE Infection Control Policy
• TEMPLATE Social Distancing Policy
• TE/MPLATE Epidemic/Pandemic Policy
• TEMPLATE Pandemic Policy

Posters

• POSTER (CISVic) Sign for the door re payments - 23/3/2020
• POSTER (DHHS) Cover your cough
• POSTER (DHHS) Wash your hands regularly
• POSTER (Australian Services Union)  Coronavirus and the workplace

Procedures

• PROCEDURE Ordering Coles e-vouchers
• PROCEDURE Ordering Woolworths e-vouchers

Agency service delivery update - 23/3/2020

Eample documents from member agencies 

KNOX INFOLINK

•  Alert
•  Coronavirus Strategy
•  Coronavirus Poster
•  Fruit & Vege Poster/

 CASEY NORTH CISS

•  Phone Service Procedures

 COMMUNITY SUPPORT FRANKSTON       

• Pandemic Response Procedure
• Disaster Management Policy
• Social Distancing Policy