Power Saving Bonus and Energy Assistance
The Victorian government has announced a new Power Saving Bonuses (PSB) round from March 24th. The PSB program is designed to help reduce the impact of increasing power costs for Victorian households and is open to all residential electricity account holders.
Select CISVic member agencies have specially trained volunteers who can help you apply for this program. Simply locate the service closest to you and reach out; our friendly volunteers will endeavour to help you claim your power saving bonus.
To assist our volunteers in supporting your application, please bring a physical or electronic copy of your electricity bill (all pages are needed) to the agency.
Alongside the power saving bonus, some of our agencies also operate as energy mentors and can provide additional support relating to utility hardship under the Energy Assistance Program (EAP). The EAP is a free service designed to support you if you are experiencing difficulty and struggling with energy bills. It can help you access supports and resources to help you manage your energy costs.
The program aims to:
- provide you with one-on-one help to navigate the energy market
- help you manage the rising cost of living by saving money on energy bills
- help you understand the energy affordability support and help you take part in the energy market more often.
Our energy mentors can help by providing one-on-one assistance to:
- apply for eligible concessions and grants
- access your retailer’s hardship programs
- find, compare and switch energy offers
- understand energy bills and address billing errors
- provide energy saving and efficiency advice
- provide referrals to other services like financial counselling.
See below for participating agencies or call 9672 2003 for more information:
Agency Name |
Phone Number |
Municipalities |
EAP provider? |
|
||
03 9831 1900 |
City of Boroondara
|
No |
|
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03 9555 9910 |
City of Bayside
|
Yes |
|
|||
|
03 9459 5959 |
City of Banyule
|
Yes |
|
||
|
03 5441 5277 |
City of Greater Bendigo |
Yes |
|
||
|
03 5831 7755 |
City of Greater Shepparton
|
Yes |
|
||
0460 026 432 |
Moria Council |
Yes |
|
|||
|
03 9705 6699 |
City of Casey |
No? |
|
||
|
03 9772 8939 |
City of Kingston |
No |
|||
03 5996 3333 |
City of Casey |
Yes |
||||
03 9350 3737 |
City of Merri-bek |
Yes |
||||
03 9571 7644 |
City of Glen Eira |
Yes |
||||
03 9735 1311 |
Shire of Yarra Ranges |
No |
||||
|
03 9480 8200 |
City of Darebin |
Yes |
|||
03 9435 8282 |
City of Banyule |
No |
||||
03 9761 1325 |
City of Knox |
Yes |
||||
|
03 8368 0172 |
City of Hobsons Bay |
No |
|||
03 9551 1799 |
City of Kingston |
No |
||||
|
03 9725 7920 |
City of Maroondah |
No |
|||
|
03 9807 9844 |
City of Monash |
Yes |
|||
|
03 5975 1644 |
Mornington Peninsula Shire |
Yes |
|||
|
03 8598 6600 |
City of Port Phillip |
No |
|||
|
03 9804 7220 |
City of Stonnington |
No |
|||
03 5662 2111 |
Shire of South Gippsland |
No |
||||
03 5979 2762 |
Mornington Peninsula Shire |
Yes |
||||
|
03 9285 4801 |
City of Whitehorse |
No |
|||
03 9401 6666 |
City of Whittlesea |
No |
|